DyCom Technology Technology
Managed IT · Cyber Security · Cloud · Voice · WiFi · Analytics

Whatever your IT needs are, we've got you covered.

DyCom Technology creates innovative IT solutions that make your business more agile and competitive — and your day simpler. The IT industry is fast, complex and unforgiving; our job is to take it off your plate so you can focus on what you do best. Twenty-five years, Melbourne-based, and part of the DyCom Group.

Chat Now Call Now See what we do One supplier for the whole stack — from the helpdesk to the firewall to the WiFi.

25+ years at it

A quarter-century solving IT for Australian business — long enough to have seen the problem before, and to fix it without the drama.

Plain English, not jargon

IT is full of language built to confuse. We translate it into decisions you can actually make, and outcomes you can measure.

One supplier, whole stack

Computers, cloud, security, phones, backup, WiFi and the analytics on top — under one agreement, with one team that owns the result.

What we do

Tap any service for the detail

Managed IT Services

Solve your IT issues once and for all.

Your IT department on a fixed monthly fee — helpdesk, monitoring, patching, procurement and the asset lifecycle handled.

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Cyber Security

Your network, your rules.

MFA, endpoint protection, mail filtering, allow-listing and staff training — the layer insurers and tenders now ask about in writing.

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Cloud & Mobility

Do more with a whole lot less.

Microsoft 365 and Azure done properly — migrations, tenancy hardening, virtual desktops and mobile that works from anywhere.

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3CX Business Phones

Connecting customers & co-workers.

Voice, video, live chat and mobile apps on one platform, with call queues and after-hours handling built in.

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DATTO Backup & Continuity

Effortlessly protect data & systems.

Local-plus-offsite backup with tested restores and virtual standby, so a failed server or ransomware is an inconvenience, not a catastrophe.

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DATTO SaaS Protection

Microsoft doesn't back this up. We do.

Independent backup for Microsoft 365 and Google Workspace — recoverable from your own mistakes or a compromised account.

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RocketCyber SOC

Someone watching, around the clock.

A managed security operations centre — 24/7 threat detection and response across endpoints, cloud and network.

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Ruckus WiFi & Analytics

Understand the end-to-end visitor journey.

Enterprise Ruckus WiFi that does more than hand out internet — guest marketing, presence analytics and rock-solid coverage in the hardest venues.

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People Counting

For venues of all sizes and budgets.

Accurate footfall and occupancy analytics for retail, hospitality and public venues — measure conversion, staff to demand, prove the numbers.

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Making our clients' lives easier

The IT industry is fast, complex, confusing and unforgiving — full of language built to keep you at arm's length. We exist to close that gap: to enable Australian businesses to focus on what they do best, their business, while we quietly keep the technology behind it working.

Twenty-five years of it

  • A quarter-century in IT services — the same problems, met with fewer surprises
  • Melbourne-based, servicing business across Victoria and Australia-wide
  • Part of the DyCom Group, with the wider group's specialists on tap when a job calls for it

Beyond the helpdesk

  • Ruckus WiFi with guest marketing and presence analytics most IT firms won't touch
  • People counting that turns foot traffic into numbers you can actually act on
  • A managed SOC watching around the clock, and backup that's actually restored from

Our goal is creating innovative IT solutions that enable your business to be more agile and competitive.

The technology we run

Chosen because it works, and supported because we know it
Ruckus

Enterprise WiFi & analytics

  • RUCKUS One cloud management and Wi-Fi 7 access points
  • Guest WiFi with captive-portal marketing and presence analytics
  • BeamFlex antennas that hold up where other WiFi falls over
DATTO

Backup, continuity & SaaS

  • Local-plus-offsite backup with virtual standby and tested restores
  • Independent Microsoft 365 and Google Workspace protection
  • Ransomware recovery measured in hours, not weeks
3CX · RocketCyber

Voice & managed security

  • 3CX business phones — voice, video, chat and mobile on one platform
  • RocketCyber 24/7 SOC across endpoint, cloud and network
  • One team, one account, one number to call when it matters

Let's make your IT someone else's problem.

Tell us what's not working — the server that keeps falling over, the WiFi that drops in the back corner, the backup nobody's tested. We'll scope it, price it up front, and take it off your plate.

Phone
Email
Office
42 George Bass Ave,
Endeavour Hills VIC 3802