Connecting customers & co-workers.
3CX turns your phones into software — on the desk, in the browser and in your pocket — with video, live chat and call queues built in. We design it, build it, port your numbers and support it. Hosted on our cloud, or yours.
A phone system shouldn't need a consultant every time you change a greeting. 3CX puts voice, video, website chat and mobile on one platform, licensed by the system rather than the handset — so a growing team rarely means a proportionally growing phone bill. The hard part isn't the software; it's the cutover, and that's the part we do without the drama.
One app, every device
Desk, browser and mobile all ring the same extension, so the desk phone becomes optional and your team keeps one business number anywhere.
Queues, IVR & ring groups
Calls routed where they should go — hunt, round-robin, overflow and out-of-hours — instead of ringing one desk into the void.
Live chat & SMS
Website chat, SMS and WhatsApp landing in the same queue as the calls, handled by the same team against the same history.
Number porting
Your numbers come with you — including the messy multi-carrier estates nobody wants to touch — with the cutover scheduled out of hours.
Recording & reporting
Call recording, transcription and queue stats, so you can see where a queue actually drops calls and staff for it.
Hosted your way
Run it on our cloud fully managed, or on your own infrastructure — either way you keep your numbers and stay month-to-month.
Phones that work like the rest of your software.
Whether you're on ageing handsets, a carrier you can't get off the phone to, or nothing at all — we'll scope a 3CX system to how you actually take calls, port your numbers, and cut it over cleanly.