Software
Evolve Your Communications With 3CX Phone System for Windows
3CX Phone System for Windows is a software based PBX for Windows that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, it has been recognized for its innovation and cutting-edge technology.
Easy Installation and Management
Because 3CX runs on Windows, it is easily installed and managed by Windows IT administrators without the need for special telecom or Linux skills. It’s preconfigured to work with popular IP Phones, VoIP Gateways and SIP trunks saving you the hassle of having to configure and manage these devices.
No need for extensive telecom knowledge or training
Open Standards – Vendor independent
Central Control from the 3CX Management Console
Choose from popular IP Phones, VoIP Gateways, SIP Trunks
Take your Extension Anywhere
3CX includesclients for smartphones andMac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.
Take your extension everywhere you go
All calls are free of charge – slash your mobile phone bills
Increase productivity – work from anywhere
One number – Don’t give out your personal mobile number
Have your Telephone Bill
and Increase Sales
With 3CX, companies can reduce their telephone costs by up to 70%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of rented fixed telephony lines. With the CRM integration agents get a customer name rather than a number.
Save on call costs by lowering mobile & customer service number bills
Easily add and remove extensions – no per user license
Know who’s calling with CRM integration - increase customer satisfaction
Leverage existing hardware, wiring and low cost open standard hardware
Mobility Android
Unparalleled Mobility with 3CX‘s Leading Android and iOS VoIP Clients
3CX Phone System includes VoIP clients for Android and iOS which allow you to take your office extension with you anywhere. Answer calls via the office phone extension and transfer to colleagues without asking customers to call another number. Slash your companies mobile phone costs, increase productivity and make sure you never miss a call again!
Acclaimed Android and iOS VoIP Clients
3CX features native Android and iOS VoIP clients that are continuously updated and tested and set the standard for mobile phone VoIP clients. With an inbuilt tunnel to avoid remote firewall issues, calling from over 3G or from any Wifi hotspot is extremely reliable. 3CX Android and iOS clients fully support PUSH, allowing the phone to be on standby and save battery life.
Most advanced and reliable Android & iOS VoIP clients on the market
No additional licensing costs for softphones
“PUSH” notifications save mobile battery life
Inbuilt SIP tunnel/proxy resolves any remote firewall issues.
Use Your Extension From Anywhere
With the 3CXPhone VoIP clients for Android and iOS you can take your extension wherever you go. 3CX delivers the one number concept meaning that you no longer have to give out your mobile number. Set your status so your colleagues can see whether or not you are available to take a call.
Make and receive calls from your smartphone – at no cost
Set your status to available, away and out of office from your smartphone
See the presence of your colleagues from anywhere
Easy to Configure and Manage
The 3CXPhone clients for Android and iOS utilise VoIP and are easy to setup and manage. The clients can be automatically provisioned from the 3CX Management Console, reducing help desk calls. Because of the inbuilt tunnel for Android and the available tunnel for iOS, the 3CXPhone clients work seamlessly across all firewalls, making them even more reliable.
Remotely configurable via email, no hassle setup
Easily setup conference calls
Know who’s calling with CRM integration - increase customer satisfaction
Windows & Mac
One Click Phone Calls with the 3CX Windows and Mac Softphone
3CX Phone System integrates powerful clients for Mac and Windows, allowing you to easily manage your phone calls, whether in the office using CTI and your deskphone, or on the road using the inbuilt softphone. Unlike other PBXs, no additional license fees are charged – and because 3CXPhone is fully integrated its easy to deploy and manage for the administrator, and easy to use for the employees.
Launch, Answer or Transfer Calls from Your Desktop
3CX Phone System includes a CTI mode that allows you to control your deskphone with a few mouse clicks rather than having to learn a cumbersome cryptic interface. Launch calls on your deskphone without typing the number or transfer a call with a few mouse clicks.
Launch calls from your desktop
Transfer calls without having to learn cryptic function keys
Use Inbuilt Softphone to Make and Receive Calls
3CX Phone System includes an inbuilt softphone for Windows and Mac that allows you to make and receive calls via the office phone system from your computer, even whilst out of the office. Using a headset you can even use 3CXPhone as a full deskphone replacement.
Headset provides ergonomic alternative to deskphone
No additional softphone licensing fees
Work seamlessly as if you were in the office and save on call costs
Easy Call & Web Conferencing
With 3CXPhone it’s ever so easy to set-up a conference call. You simply add conference recipients (internal & external) and schedule a conference call all with a few mouse clicks and via an easy to use interface.
Set up conference calls with a few mouse clicks
Conference participants automatically receive an email with details
CRM integration with Outlook, Dynamics, Salesforce & Sage ACT!
Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.
Launch calls from your CRM
Detailed reports on customer and agent activities, no manual call logging
Converts cryptical Caller ID to a customer name
Easy Management
3CX Phone System for Windows – An Easy to Install and Manage PABX
3CX Phone System sets itself apart from the competition with its easy installation and management. Setup takes minutes and 3CX Phone System will run on an existing Windows machine (not necessarily dedicated) or virtualized in a Hyper-V or VMware instance.
Plug and Play Configuration of IP Phones & Softphones
To configure an IP Phone, just plug the phone into your network and 3CX will automatically detect it and allow you to push out a configuration to it. 3CX clients for smartphones can easily be deployed via email, whilst software updates are automatic, eliminating help desk calls.
Advanced configuration templates for supported IP Phones
No need to figure out IP Phone settings
Automatically configure phones for in office or remote use
Guaranteed interop and support from 3CX for supported models
Automatic Config of Supported VoIP Gateways & SIP Trunks
3CX automates configuration of VoIP Gateways & SIP trunks too. Inbuilt templates allow you to deploy gateways and leverage your existing phone lines without having to learn how to configure a VoIP Gateway. 3CX supports popular SIP trunks & VoIP providers with inbuilt templates, saving you a great deal of time.
Leverage existing phone lines with Plug N Play Gateway configuration
Guaranteed interop with regular testing by 3CX
Easy, Network-Wide Management of IP Phones
With 3CX you can manage your IP Phones from within the 3CX Management Console. Deploy new firmwares on many phones with a few mouse clicks. Guaranteed interop with supported IP Phones gives you peace of mind when updating your phones.
Upgrade IP Phone firmwares from the 3CX Management Console
Each new IP Phone firmware is tested by 3CX to avoid interop issues
Reprovision, reboot IP phones remotely
Configure advanced IP phone options from the console
Virtualize with Hyper V and VMware or Install on Existing Server
The power of 3CX lies in the fact that it is entirely software based. Leverage your existing servers and take full advantage of their power and reliability, without having to add yet another difficult to manage “appliance” to your server room. Get easy backup and redundancy to boot with Hyper V or Vmware!
Completely software based
Leverage existing servers
No need to add another ‘black box’ appliance to your server room
Easy backup and redundancy to boot with Hyper-V or Vmware
Phone Bill
Slash your Telecommunications Costs with IP Telephony!
3CX Phone System not only provides you with many new features to improve customer service and boost productivity, it will also cut your telecoms bill in half and give you the means to communicate with IP Telephony! Your phone bill will be slashed, but so will the cost of buying, expanding and MAINTAINING your PBX.
Halve your Phone Bill
Teleworkers or people working from outside the office can make calls free of charge – saving you significant charges. Connect remote offices by using bridges and all calls between offices are free. International DIDs and IP Telephony allow customers to call you cheaply and increase customer satisfaction.
Connect remote offices with bridges and eliminate interoffice call charges
Teleworkers or traveling sales people make free office calls
Save on monthly call costs using SIP trunks
Leverage
WebRTC & reduce 800 number phone bills
Scale your PBX Without Breaking the Bank
Traditional PBXs or indeed black box appliances are difficult to scale. Add more extensions and you are hit by licensing costs, underpowered hardware or you run out of ports. Not so with 3CX – add extensions, lines, features at no cost and avoid dreaded PBX replacements!
No per extension licensing
Scale up to thousands of lines and extensions without extra hardware
Stop calling in external consultants
Save on Telecom Consultant Bills
No training is required to run the system as it’s Windows-based – unlike Linux based systems which require extensive training to manage and secure.
3CX customers are automatically licensed to hold web meetings
A low six month or yearly cost, offering excellent value for Money
Straight forwarding pricing – no hidden costs
Communications
Slash your Telecommunications Costs with IP Telephony!
3CX Phone System not only provides you with many new features to improve customer service and boost productivity, it will also cut your telecoms bill in half and give you the means to communicate with IP Telephony! Your phone bill will be slashed, but so will the cost of buying, expanding and MAINTAINING your PBX.
Halve your Phone Bill
Teleworkers or people working from outside the office can make calls free of charge – saving you significant charges. Connect remote offices by using bridges and all calls between offices are free. International DIDs and IP Telephony allow customers to call you cheaply and increase customer satisfaction.
Connect remote offices with bridges and eliminate interoffice call charges
Teleworkers or traveling sales people make free office calls
Save on monthly call costs using SIP trunks
Leverage
WebRTC & reduce 800 number phone bills
Scale your PBX Without Breaking the Bank
Traditional PBXs or indeed black box appliances are difficult to scale. Add more extensions and you are hit by licensing costs, underpowered hardware or you run out of ports. Not so with 3CX – add extensions, lines, features at no cost and avoid dreaded PBX replacements!
No per extension licensing
Scale up to thousands of lines and extensions without extra hardware
Stop calling in external consultants
Save on Telecom Consultant Bills
No training is required to run the system as it’s Windows-based – unlike Linux based systems which require extensive training to manage and secure.
3CX customers are automatically licensed to hold web meetings
A low six month or yearly cost, offering excellent value for Money
Straight forwarding pricing – no hidden costs
Web Conferencing
3CX WebMeeting – Web Conferencing Made Easy
3CX’s easy to use video conferencing solution, 3CX WebMeeting, will enable businesses to save time and money by hosting virtual meetings, whilst enjoying the benefits of face-to-face communication. Web conferences can easily be launched through the 3CXPhone client with a few mouse-clicks. 3CX WebMeeting can be used for a wide variety of everyday communication needs to boost productivity and efficiency- for example:
Hassle Free Web Conferencing with WebRTC
3CX WebMeeting harnesses Google’s revolutionary WebRTC technology, which enables video and voice communications to take place through the internet browser, meaning that participants will be able to seamlessly join meetings without the need to download any additional software or plug-ins.
Interoperability with VoIP and video
Bandwidth Management and Control
Easy Setup with 3CXPhone Client
Holding webinars or video conferences can be a stressful experience, especially when the user faces technical difficulties even just setting up the call. With 3CX WebMeeting, all 3CXPhone users can launch a video conference in a few simple steps:
Switch to the web conferencing tab
Schedule a meeting and add participants
Bandwidth Management and Control
Delivered as Hosted Add-on to 3CX Phone System
Fully integrated with 3CX Phone System, 3CX WebMeeting is delivered as a hosted add-on, meaning that 3CX customers can easily enjoy the web conferencing feature without installing additional server hardware or requiring additional bandwidth. Whilst meeting set up and configuration takes place locally, the actual meeting is streamed via our data centres, saving you the need for additional bandwidth.
3CX customers are automatically licensed to hold web meetings
A low yearly cost, offering excellent value for money
Straight forwarding pricing – no hidden costs